Quiz – Your Journey Ends

Question 1 of 5

1. Question

The five conflict styles reviewed in the program are attributed to whom?

Thomas and Kilmann

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Fisher and Ury

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Marshall Rosenberg

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John Gottman

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Question 2 of 5

2. Question

Interest-based, principled negotiation is credited to which authors in the recap?

Fisher and Ury

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Thomas and Kilmann

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Miller and Rollnick

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Pillemer and Suitor

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Question 3 of 5

3. Question

Nonviolent Communication is credited to whom in the recap?

Marshall Rosenberg

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Morton Deutsch

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John Paul Lederach

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Robin Dunbar

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Question 4 of 5

4. Question

Which skill does the capsule list as a new reflex you have developed?

Separating positions from interests and listening to understand rather than respond

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Winning every argument you enter

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Avoiding all difficult conversations

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Documenting conflicts for HR

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Question 5 of 5

5. Question

According to the closing message, where does your impact start?

With your very next conversation

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Only after months of further study

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Once you become a manager

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When other people change first

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