Quiz – Saying No with Respect

Question 1 of 6

1. Question

According to the capsule, where does CNV assertiveness sit?

Between aggressive refusal and passive compliance

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Between silence and open confrontation

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Between delegation and micromanagement

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Between praise and criticism

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Question 2 of 6

2. Question

What does a clear CNV refusal name honestly?

Your own need and limit

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The other person’s hidden motives

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The company’s official policy

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A list of everyone else who refused first

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Question 3 of 6

3. Question

To the request for extra work, which reply is the CNV assertive response from the capsule?

“I can’t take this on this week, I need to protect time for my priorities. Could we look at next week?”

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“Absolutely not, I already have too much, stop asking.”

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“Sure, I’ll figure it out somehow.”

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“That’s not my job, ask someone who has time.”

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Question 4 of 6

4. Question

According to the capsule, what does passive compliance build over time?

Resentment

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Stronger trust

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Clearer boundaries

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Faster decision-making

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Question 5 of 6

5. Question

What turns a refusal into a constructive conversation rather than a dead end?

Offering a concrete alternative whenever one genuinely exists

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Apologizing repeatedly for saying no

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Leaving the limit unstated to seem flexible

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Escalating the request to a higher manager

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Question 6 of 6

6. Question

Match each response style to the example reply from the capsule.

Sort elements

“Absolutely not, I already have too much, stop asking.”
“Sure, I’ll figure it out somehow,” while resenting it
Names the limit and offers a concrete alternative

Aggressive

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Passive

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CNV assertive

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