Quiz – Receiving Feedback

Question 1 of 6

1. Question

According to the capsule, what instinct often blocks a genuine understanding of feedback?

The instinct to immediately justify, explain, or minimize

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The instinct to ask too many clarifying questions

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The instinct to write everything down before replying

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The instinct to thank the person too quickly

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Question 2 of 6

2. Question

What different first move does Nonviolent Communication invite when criticism comes your way?

Listening for the observation and need behind the feedback before responding

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Stating your own counter-observation right away

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Deflecting the feedback toward external causes

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Ending the exchange until emotions settle completely

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Question 3 of 6

3. Question

A team member says “You never give us enough notice for changes.” Which reply is the CNV response from the capsule?

“It sounds like the short notice has been creating real difficulty for you.”

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“Well, the deadlines aren’t up to me either.”

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“You are exaggerating, I always give plenty of notice.”

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“That is simply how this team has always worked.”

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Question 4 of 6

4. Question

When emotion in the moment feels too strong to respond calmly, what does the capsule call legitimate?

Asking to continue the conversation in a few minutes

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Responding quickly to get it over with

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Matching the other person’s emotional intensity

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Refusing to ever revisit the topic

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Question 5 of 6

5. Question

What does pausing before defending often do to an uncomfortable moment?

It transforms it into a genuinely useful exchange

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It signals that the manager agrees with everything said

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It permanently ends the working relationship

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It removes the need to ever respond at all

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Question 6 of 6

6. Question

Match each manager reaction to how the capsule characterizes it.

Sort elements

The instinctive reflex that blocks understanding
The CNV posture that opens genuine dialogue
A legitimate option instead of reacting

Immediate justification

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Listening for observation and need first

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Asking for a few minutes when emotion is high

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