Quiz – Problem Solving

Question 1 of 6

1. Question

What should you do before solving a problem?

Define what is actually broken, not what you assume

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Implement the first fix that comes to mind

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Blame the team for slow speed

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Skip gathering any facts

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Question 2 of 6

2. Question

What does the Five Why method help uncover?

The real root cause, not surface symptoms

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The cheapest possible vendor

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The project budget total

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The number of stakeholders

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Question 3 of 6

3. Question

Which cycle is used to implement solutions systematically?

The PDCA cycle

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The RACI cycle

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The SWOT cycle

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The SPI cycle

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Question 4 of 6

4. Question

What separates strategic problem-solving from reactive firefighting?

Taking time upfront for the investigation phase

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Applying the fastest fix available

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Avoiding root cause analysis

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Skipping measurement of results

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Question 5 of 6

5. Question

Match each PDCA phase to its action.

Sort elements

Define the approach
Execute the solution
Measure the results
Adapt and improve

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Do	Correct Incorrect Correct answer

Check

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Question 6 of 6

6. Question

Which method asks ‘why’ repeatedly to uncover a problem’s root cause?

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