Quiz – Frame Your Challenge

Question 1 of 6

1. Question

What kind of challenge should you pick first?

A real challenge that matters to you, at any scale

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Only a massive, complex challenge

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A problem someone else assigned

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A purely hypothetical one

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Question 2 of 6

2. Question

The observation phase moves you away from what?

Guessing, toward genuine insight

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Talking to users

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Writing down findings

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Building empathy

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Question 3 of 6

3. Question

What should you do with what you discover during observation?

Write it down as the foundation of what follows

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Ignore it until later

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Assume you already know it

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Keep it only in your head

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Question 4 of 6

4. Question

While observing, what should you notice about people?

What they do, what they say, and their friction points

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Only their job titles

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Only their opinions of you

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Only their budgets

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Question 5 of 6

5. Question

Match each observation action to its focus.

Sort elements

What people actually do
What they say about it
Hidden friction points

Watch interactions

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Listen to people

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Note workarounds

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Question 6 of 6

6. Question

Fill in the blanks.

Framing a challenge starts with Fill in the blank 1 of 3 : notice what people Fill in the blank 2 of 3 and what they Fill in the blank 3 of 3 .