Quiz – Difficult Participants

Question 1 of 6

1. Question

What underlying need often drives the Dominator?

Seeking recognition or fearing irrelevance

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A desire to stay silent

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A wish to end the meeting early

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A lack of any opinion

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Question 2 of 6

2. Question

For the Dominator, which approach does the capsule recommend?

Schwarz’s skilled facilitator model with structured turn-taking

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Public confrontation and blame

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Removing all group norms

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Ignoring their contributions

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Question 3 of 6

3. Question

How can you help Withdrawn members contribute?

Create safe speaking opportunities through paired discussions first

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Call them out for staying silent

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Increase the size of the group

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Reduce psychological safety

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Question 4 of 6

4. Question

How should the Questioner’s behavior be reframed?

As intellectual rigor, then set decision deadlines

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As a personal attack to be punished

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As a reason to end all discussion

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As proof they should be removed

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Question 5 of 6

5. Question

Match each difficult participant typology to its behavior.

Sort elements

Monopolizes discussions
Stays silent and withholds input
Challenges every point, creating analysis paralysis
Derails conversations and wastes time

The Dominator

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The Withdrawn

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The Questioner

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The Tangent-Taker

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Question 6 of 6

6. Question

Fill in the blanks.

Understanding root causes turns intervention from punitive to Fill in the blank 1 of 2 , aligning with Rogers’ empathic listening and Fill in the blank 2 of 2 ‘s psychological safety research.