Quiz – Congruence Fundamentals

Question 1 of 6

1. Question

What does congruence mean according to the capsule?

Alignment between your words, facial expressions, and body language

Correct Incorrect Correct answer

Speaking as loudly as possible

Correct Incorrect Correct answer

Hiding your emotions

Correct Incorrect Correct answer

Using scripted gestures

Correct Incorrect Correct answer

Question 2 of 6

2. Question

What share of communication impact comes from non-verbal cues, per the capsule?

55 percent

Correct Incorrect Correct answer

7 percent

Correct Incorrect Correct answer

20 percent

Correct Incorrect Correct answer

100 percent

Correct Incorrect Correct answer

Question 3 of 6

3. Question

What are the three pillars of congruence described in the capsule?

Words, face, and body working in harmony

Correct Incorrect Correct answer

Volume, speed, and pitch

Correct Incorrect Correct answer

Eyes, ears, and mouth

Correct Incorrect Correct answer

Past, present, and future

Correct Incorrect Correct answer

Question 4 of 6

4. Question

How does the capsule describe congruence in relation to manipulation?

It is not manipulation; it is honest expression

Correct Incorrect Correct answer

It is a subtle form of manipulation

Correct Incorrect Correct answer

It is a way to deceive people

Correct Incorrect Correct answer

It is only acting

Correct Incorrect Correct answer

Question 5 of 6

5. Question

Match each pillar of congruence to its role in the capsule.

Sort elements

Communicate the content
Expresses the emotion
Reinforces the message through posture and gesture

Your words

Correct Incorrect Correct answer

Your face

Correct Incorrect Correct answer

Your body

Correct Incorrect Correct answer

Question 6 of 6

6. Question

In the difficult conversation example, match each element to what it shows.

Sort elements

The verbal content
Emotional openness
Reinforcing body language
Authenticity the team perceives

Positive words about opportunities

Correct Incorrect Correct answer

Face showing genuine interest

Correct Incorrect Correct answer

Relaxed shoulders, leaning forward

Correct Incorrect Correct answer

Open hands, not crossed

Correct Incorrect Correct answer