Quiz – Rebuilding Trust

Question 1 of 6

1. Question

What tempting belief does the capsule challenge about resolved conflicts?

That relational tension disappears once the conflict is formally resolved

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That trust rebuilds instantly on its own

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That conflicts always require a mediator

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That agreements never actually work

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Question 2 of 6

2. Question

What may the relationship still carry after formal resolution?

Residual caution or distance needing deliberate attention

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Complete and immediate mutual trust

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A binding legal obligation

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Permanent hostility that cannot change

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Question 3 of 6

3. Question

What does the active reconstruction step explicitly do?

Names shared needs and proposes a way forward

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Reopens the original disagreement in detail

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Assigns blame for the earlier conflict

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Ends contact between the two people

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Question 4 of 6

4. Question

Who often initiates the deliberate trust-rebuilding step?

The manager

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An external consultant

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The senior leadership team

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The human resources department

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Question 5 of 6

5. Question

What is the risk of pushing for an artificially fast reconciliation?

Underlying tension stays unresolved beneath a surface calm

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Trust rebuilds faster and more deeply

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The formal agreement becomes invalid

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Both people lose all interest in the team

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Question 6 of 6

6. Question

Match each idea to its description from the capsule.

Sort elements

Addresses the immediate disagreement only
A later check-in naming shared needs
Surface calm hiding unresolved tension

Formal resolution

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Reconstruction step

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Rushed reconciliation

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