Quiz – Speak Up Safely

Question 1 of 5

1. Question

How does the capsule frame psychological safety?

Not about being nice, but about people feeling safe to speak up and admit mistakes

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Mainly about keeping every conversation friendly and pleasant

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A way to avoid ever discussing difficult problems

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Exactly the same thing as having an open-door policy

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Question 2 of 5

2. Question

Why do most employees self-censor, according to the capsule?

The perceived cost of speaking up feels higher than the cost of staying silent

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They are formally required by policy to stay silent

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They lack the technical knowledge to contribute

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They are rewarded financially for their silence

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Question 3 of 5

3. Question

How does James Reason’s work characterize organizational silence?

As a systemic risk, not just a cultural inconvenience

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As a minor issue that resolves on its own

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As a reliable sign of a well-run organization

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As a purely individual character flaw

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Question 4 of 5

4. Question

According to Argyris and Schon, learning organizations require:

Double-loop thinking, questioning the assumptions behind one’s own reactions

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Faster single-loop responses to every problem

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Eliminating all disagreement among staff

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Centralizing every decision with senior leaders

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Question 5 of 5

5. Question

When an error occurs, what response does the capsule recommend to a manager?

Ask what the system allowed, rather than who failed

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Immediately identify and name the person responsible

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Ignore the error to protect team morale

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Reduce the team’s autonomy until performance improves

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