Quiz – Hard Decisions Lead

Question 1 of 5

1. Question

According to the research cited, what common trap leads leaders to delay unpopular decisions?

Avoidance bias, the fear of disapproval

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Lack of relevant information

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Overconfidence in a quick outcome

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Insufficient authority to act

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Question 2 of 5

2. Question

The capsule says leaders tend to misjudge which two costs when facing an unpopular choice?

They overestimate the social cost and underestimate the organizational cost of silence

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They overestimate the financial cost and underestimate the time cost

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They underestimate the social cost and overestimate the legal cost

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They overestimate both the social and organizational costs equally

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Question 3 of 5

3. Question

Which three questions form the structured rationale before announcing a decision?

What problem does this solve, what happens if we do nothing, and who is affected and how

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Who approved this, when will it start, and how much will it cost

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What are the risks, who benefits, and what is the deadline

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What will people think, how do we soften it, and when do we tell them

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Question 4 of 5

4. Question

The capsule links psychological safety in difficult communication to which researcher?

Edmondson

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Yukl

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Janis and Mann

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Kahneman

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Question 5 of 5

5. Question

When communicating an unpopular decision, what does the capsule advise about questions?

Invite questions without reopening the decision itself

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Avoid taking any questions to protect the decision

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Reopen the decision if enough people object

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Apologize for the choice before answering

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