Quiz – Root Cause Analysis

Question 1 of 5

1. Question

According to the capsule, what is the core purpose of Root Cause Analysis?

To separate surface symptoms from the actual drivers of dysfunction

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To replace a formal financial audit of the organization

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To assign individual responsibility for each failure

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To speed up patching of the first visible issue

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Question 2 of 5

2. Question

The capsule attributes the 5 Whys methodology to which source?

Ohno and the Toyota Production System

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Ishikawa’s cause-and-effect framework

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Reason’s Human Error model

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Deming’s quality framework

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Question 3 of 5

3. Question

How many dimensions does the Ishikawa diagram structure the inquiry across, per the capsule?

Six: people, process, equipment, environment, materials, and measurement

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Four: people, process, equipment, and cost

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Five: people, process, materials, budget, and time

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Seven: people, process, equipment, environment, materials, cost, and time

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Question 4 of 5

4. Question

According to the capsule, the 5 Whys technique typically reaches the root cause within how many iterations?

Typically four to six iterations

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Exactly five iterations every time

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One to two iterations

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Ten or more iterations

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Question 5 of 5

5. Question

The capsule states that an effective corrective action must target the verified root cause and also do what?

Be measurable and include a monitoring mechanism to confirm resolution

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Focus on correcting the responsible individual’s behavior

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Be implemented before the problem statement is defined

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Remain temporary until the next audit cycle

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