Quiz – Solve It Right

Question 1 of 5

1. Question

According to the capsule, why do most professionals fail at problem-solving?

They try to solve the wrong problem

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They lack the intelligence required

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They generate too many solutions

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They test their ideas too early

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Question 2 of 5

2. Question

Whose work on bounded rationality shows that under pressure our brains take mental shortcuts?

Herbert Simon

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George Polya

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Daniel Kahneman

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Gary Klein

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Question 3 of 5

3. Question

What does the Kepner-Tregoe methodology teach us to separate?

What the problem IS from what it IS NOT

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Urgent tasks from important tasks

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Intrinsic from extrinsic motivation

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Facts from interpretations only

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Question 4 of 5

4. Question

In the four-step analysis, which tools are recommended to reach root causes?

The five-whys or fishbone analysis

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The Eisenhower Matrix or MoSCoW

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The STAR or SBI method

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The Balanced Scorecard or SMART

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Question 5 of 5

5. Question

Which approach does the capsule cite to emphasize prototyping and iteration in the act-and-test step?

Design Thinking from Stanford d.school

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Management by Objectives from Drucker

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The Balanced Scorecard from Kaplan and Norton

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Recognition-Primed Decision from Klein

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