Quiz – Welcoming Anger

Question 1 of 6

1. Question

In Rosenberg’s framework, what does anger almost always signal?

An unmet need, such as fairness or recognition

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A permanent flaw in the person’s character

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A deliberate attempt to manipulate the manager

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That the surface trigger is the whole problem

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Question 2 of 6

2. Question

What is the recommended CNV posture when facing a team member’s anger?

Stay focused on the need underneath the anger

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Defend and justify your decisions immediately

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Shut the conversation down as fast as possible

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Match the person’s tone to show you understand

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Question 3 of 6

3. Question

A collaborator shouts that assignments are completely unfair. Which is a grounded CNV response?

I can see this matters to you; help me understand what feels unfair

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That is simply not true, let me list why it was fair

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You need to calm down before we can talk at all

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Everyone gets difficult assignments, not just you

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Question 4 of 6

4. Question

According to the capsule, does staying open to emotion mean accepting disrespectful behavior?

No; it is appropriate to set a clear boundary calmly

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Yes; any boundary would break the empathic connection

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Yes; the manager must tolerate insults to stay grounded

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No; the manager should immediately end the relationship

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Question 5 of 6

5. Question

What distinguishes responding from simply reacting to anger?

Staying grounded in understanding the need, not the heat of the moment

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Answering faster than the other person can speak

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Ignoring the emotion until it eventually fades

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Winning the argument with stronger reasons

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Question 6 of 6

6. Question

Match each concept to its correct description.

Sort elements

Usually signals an unmet need beneath the surface
Calmly seeking to understand the need
Setting a limit when tone becomes disrespectful

Anger

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Grounded response

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Boundary

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