Quiz – Building Your OSBD

Question 1 of 6

1. Question

In which order does the capsule build a complete OSBD message?

Observation, feeling, need, request

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Request, need, feeling, observation

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Feeling, observation, request, need

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Need, request, observation, feeling

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Question 2 of 6

2. Question

The Observation component should state:

A verifiable fact, with no judgment or generalization

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Your emotional reaction to the situation

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The underlying need you want met

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A concrete request for action

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Question 3 of 6

3. Question

‘I feel concerned’ in the deadline example represents which OSBD component?

The Sentiment (feeling)

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The Observation

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The Besoin (need)

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The Demande (request)

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Question 4 of 6

4. Question

‘because I need predictability to plan our team’s next steps’ expresses which component?

The Besoin (underlying need)

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The Observation

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The Sentiment

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The Demande

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Question 5 of 6

5. Question

What does the capsule say about following the OSBD order?

With experience you may move more fluidly between the components

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The order must never change under any circumstance

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Only the request component really matters

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Practice makes the structure less useful over time

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Question 6 of 6

6. Question

Match each OSBD component to its example from the missed-deadline scenario.

Sort elements

Three deliverables were submitted after the deadline
I feel concerned
I need predictability to plan our next steps
Would you flag any delay as soon as you notice it

Observation

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Sentiment

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Besoin

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Demande

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