Quiz – Output Outcome Impact

Question 1 of 5

1. Question

How does the script define an output?

What you produce immediately, such as reports, deliverables, or code deployed

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The sustainable organizational change that emerges over time

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The behavioral adoption of what you have created

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The market share your team eventually gains

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Question 2 of 5

2. Question

According to the script, what are outcomes?

The behavioral shifts and adoption that follow outputs

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The immediate deliverables a team produces

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The certificates issued at the end of a project

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The number of cold calls a sales team makes

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Question 3 of 5

3. Question

In the training rollout example, what is the impact?

Productivity metrics rise, quality improves, and retention increases

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Completion certificates are issued

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Team members start applying new skills in daily work

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The training sessions are delivered on schedule

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Question 4 of 5

4. Question

What does the script say happens when the three layers are conflated?

It creates vanity metrics and missed strategic opportunities

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It guarantees stakeholders are satisfied

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It automatically improves adoption rates

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It eliminates the need to measure impact

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Question 5 of 5

5. Question

According to the script, where do most organizations stop measuring?

At outputs, celebrating completion but ignoring adoption or transformation

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At impact, ignoring the outputs that preceded it

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At outcomes, never delivering any output

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They measure all three layers equally in practice

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