Quiz – Unspoken Expectations

Question 1 of 5

1. Question

What do psychologists call the invisible agreements between team members?

A psychological contract

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A formal job description

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A RACI assignment

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A performance review

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Question 2 of 5

2. Question

According to Rousseau’s research cited, what happens when these contracts remain invisible?

Engagement drops and conflict emerges

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Engagement rises and conflict disappears

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Nothing changes in team dynamics

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Formal job descriptions become unnecessary

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Question 3 of 5

3. Question

When does the capsule say psychological contracts form?

Instantly, as soon as someone joins the team

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Only after the first annual review

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Never, unless written into a contract

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Only when a serious conflict occurs

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Question 4 of 5

4. Question

How does the capsule describe the leader’s job regarding these expectations?

Make expectations visible and negotiable, not meet every wish

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Meet every single expectation each member holds

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Ignore expectations and focus only on tasks

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Replace all expectations with formal job descriptions

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Question 5 of 5

5. Question

What practice does the capsule recommend to prevent silent frustration?

A quarterly check-in to revisit expectations regularly

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A one-time onboarding conversation only

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Avoiding discussion of expectations entirely

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Waiting for members to raise issues on their own

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